Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Starling Bliss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://starlingbliss.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is easily one of the best, if not the top goods of thistype I have ever had the satisfaction to use. I have the impression it is a good buying. It was received sooner than it was predicted and saved me a lot of hassle, since I needed it asap. I was very excited with the customer service. I favor itself, have not noticed any reasons tobe annoyed about. completely recommend.
with or without a discount “Best Dad” and “Best Daughter” Matching T-Shirts is freat value for money
recommend the :)
I just got it! So gorgeous!
that's a bargain! looks perfectly
Really glad they have it for sale. Met all my expectations!
Excellent product. Thanks!
Amazing quality and fast shipping
Thanks a lot! Arrived fast and safe! I'm suuuuper happy!
this store offers best deals in the world i guess. gotta love the seller, it's always fun and productive to have a chat
thank you! quality is good! I like it!
Adore this . Thanks to the store!
was just going t buy “Best Dad” and “Best Daughter” Matching T-Shirts online. thanks to the shop, i made it!
Free shipping is everything. I'm glad I didn't have to pay extra. Thanks to the store for this !
worth the money. thnx.
Everything is good. Store is very attentive :) Thank you!
it's always cool to get a new without any additional expenses. thanks for the free shipping!
That's the best offer in this category! awesome
Very good quality, fast delivery. Recommend this store
arrived within 2 weeks on perfect condition. Great store. Highly recommend!
Such a cheap online is a great deal! thanks to the store
Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort
first class item and service!
Fastest shipping. Thank you. Will be returning soon for more.
I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!